Exchanges are accepted on merchandise within 10 days of ship date that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Please complete the exchange form and include it with your package. PLEASE NOTE: Shipping and handling charges are non-refundable.All item(s), MUST have its original tag and bags to exchange, or an exchange will not be extended. Exchanged item(s) will be shipped to you upon receipt of the returned package.
Please allow 7-14 days to have the exchange processed. On all exchanges: Please ensure the item(s) sent back are through a traceable and /or insurable method as Cuffs Couture is not responsible for any returned packages not received.
First, please request an exchange form and email it back to us. To request an exchange form, email email@example.com.
Please follow the instructions on our exchange authorization form. We have reserved your item(s) in these collections and only have a limited supply available, to ensure you receive the item(s) before they may be sold out, please exchange your item(s) quicker than 10 days.
Where do I send my Exchange? Please send your exchange to:
112 West 9th St. #700
Los Angeles, CA 90015
How do I make an exchange?
Securely pack and seal the return merchandise and invoice in an appropriate shipping box or envelope, and send back to us using an insured service to the above address. (This will provide you with recourse on your package, as we cannot accept responsibility for packages that we do not ship ourselves).
When will my exchange be issued?
Once your package has been received at Cuffs Couture, your exchange will be processed within 7-14 business days. You will be notified via email to the address listed on your account when
Call us at 213-489-1107 or email us at firstname.lastname@example.org and we'll be happy to assist.
Please note: We do not refund initial or return shipping and handling charges.
Items on SALE are designated as FINAL SALE are not returnable.